I've shopped with you a bunch, do I get to start with any points?
No. Everyone starts with zero. Everyone starts at the MA Family tier. It'd be too complicated to go through tens of thousands of orders and manually add rewards to individuals. There are customers who spent $1000+ in the past 7 days who also start with 0!
What if I unsubscribe from your emails, will I still get rewards?
Of course, but you won't receive the emails about VIP events, your bonus gift cards, etc. You'll only be able to login and use your points.
I only shop in-store in Woodstock, not online. Can I still use points in-store?
YES! When we pull up your name, we can see right away on our end how many points you have and whether you can get cash back on your order! You can use your points online or in-store, it's that flexible!
Where do I check my point balance?
Online. After you create an account and login, there's a "REWARDS" tab on the bottom right of the page, click and see how many points you have! Also, you can see how to earn more and redeem them online if you wish.
Do I need to create an account to start earning points?
NO! You can shop right now and earn points. Creating an account makes it easier for you to check your points, earn additional bonus points, view your past orders and more. You can always ask an associate at check-out your point balance.
PLEASE do not use the website "Chat" to ask how many points you have as we don't have enough hands to manage that.